cshadaia's profile

New Poster

 • 

1 Message

Tuesday, October 15th, 2019 11:00 AM

Closed

Internet Cuts Out Multiple times a day.

Currently I am having an issue with my internet in which the internet will cut out anywhere from 1 minute to 15 mintues a couple of times a day.  During this period of time our router will automatically restart in an attempt to regain connection.  We have purchased a new router but nothing has changed an the issue still persists.

 

We checkout outside as there appears to be a orange coax cable that connects to our apartment where our internet connects.  It appears to have a tear and is partially fraid.  Is it possible to replace or fix this cable as I have just moved into my apartment and had no effect on the ouside cables? 

This conversation is no longer open for comments or replies and is no longer visible to community members.

Expert

 • 

111.4K Messages

6 years ago

Report it at 1-800-comcast.

forum icon

New to the Community?

Start Here