New Poster
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5 Messages
Internet crashing
My internet has been crashing more than 10 times a day for the last week after years without any problems. I went over and got a new Xfinity modem four days ago thinking that was it. It continued to crash, so I had Xfinity send someone out today. They replaced every connection from the pole to the modem. All looked good until he left. Has crashed 4 times in the last hour. HELP!!
EG
Expert
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107.2K Messages
2 months ago
What do the modem's signal status values look like ? Try getting them here; http://192.168.100.1 or here http://10.0.0.1
Please copy all of the text in its entirety of the *Downstream Power Levels*, the *SNR's* (Signal to Noise Ratios), and the *Upstream Power Level* numbers and paste them into your next post.
Is this with a WiFi connection ?
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EG
Expert
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107.2K Messages
2 months ago
OK well I can't advise you further without that info... The links are perfectly safe. Disable the blocking temporarily to get that requested info.
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