chiuro's profile

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Mon, Aug 24, 2020 6:00 AM

Internet connectivity drops for short periods throughout the day

My internet connectivity drops somewhat randomly most days. Connectivity stays down for 1-5 minutes then resumes without me needing to take any action. Its very annoying, not sure how to troubleshoot. Restarting my modem doesn't seem to help. During the internet outage my wifi connection stays up (just no internet connection). Please help. 





86.5K Messages

9 m ago

Start with the modem's signal stats. Perhaps they already are, or they are close to being out of spec and intermittently they go completely of spec. Try getting them here or here

Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.

What is the exact make and model number of the modem ?

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