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user_61byz1
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09/23/2026 8:17 PM

Internet connection

I bought a new tv - it keeps disconnecting from the wi-fi. I tried unplugging the router - 

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30 days ago

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XfinityJeffB

Official Employee

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886 Messages

30 days ago

 

Hi user_61byz1, thank you for reahcing out here in our Xfinity Community forum. We appreciat eyour time, and I am happy to be of assistance. May I ask what kind of TV, and what else you have tried to troubleshoot your TV connection?

 

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