Need more details please. How are you trying to activate it ? A phone call to customer service ? Using the chatbot ? Using the Xfinity app. What step are you getting stuck at ? Any error messages ?
Hi there, @user_modk81! Thanks for reaching out about activation. @EG is correct that we need some further details. Can you review their questions and let us know so we can best assist you?
EG
Expert
•
116.8K Messages
2 days ago
Need more details please. How are you trying to activate it ? A phone call to customer service ? Using the chatbot ? Using the Xfinity app. What step are you getting stuck at ? Any error messages ?
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0
XfinityRay
Official Employee
•
3.8K Messages
4 hours ago
Hi there, @user_modk81! Thanks for reaching out about activation. @EG is correct that we need some further details. Can you review their questions and let us know so we can best assist you?
0
0