Visitor

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6 Messages

Monday, December 22nd, 2025 5:10 AM

Internet connection

My internet keep going in and out. This happens to both wifi and wired devices. There is no specific time of day, it happens sporadically. It is also increasing.

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Official Employee

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2.3K Messages

2 days ago

Thank you for reaching out to us @user_4t2jyq! You’ve reached the right team to take a further look at these intermittent connection issues! I appreciate you for clarifying this issue impacts multiple devices on wireless and wired connections. Have you noticed if all device experience this at the same time?

Expert

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115K Messages

8 hours ago

@user_4t2jyq @XfinityDilary 

Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.

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