Visitor

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1 Message

Monday, August 17th, 2026 9:26 PM

Internet connection unstable

Started new service today. Tech came out and installed new gateway. Since he left 4 hours ago the connection has been in and out without a constant connection.

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Expert

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120.1K Messages

1 hour ago

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


https://www.xfinity.com/support/articles/check-service-outage 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

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