Visitor
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1 Message
Internet connection unstable
Started new service today. Tech came out and installed new gateway. Since he left 4 hours ago the connection has been in and out without a constant connection.
Visitor
•
1 Message
Started new service today. Tech came out and installed new gateway. Since he left 4 hours ago the connection has been in and out without a constant connection.
EG
Expert
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120.1K Messages
1 hour ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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