Visitor

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1 Message

09/23/2026 8:00 PM

Internet connection has stop 7 days straight this week and today more 7 times has stopped

I cannot take it anymore Xfinity. Is a problem with your connections stop every day. I guess we are looking to find another Company.

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Expert

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121.5K Messages

2 days ago

When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


https://www.xfinity.com/support/articles/check-service-outage 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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1K Messages

60 minutes ago

Hey there, user_cptlm7! Thanks for posting on our XFINITY Community forum. We always strive for a superior Internet connection experience. I am sorry to hear about the hiccup you have ran into with your recent intermittent connection issue. We would love the opportunity to help you get your Internet working back up to par. Are you experiencing this issue with your devices connected hardwired or wirelessly?

Expert

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121.5K Messages

50 minutes ago

@user_cptlm7 

Were you able to find any outage info on that site or in the app ?

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