Internet chronically going unstable with extreme packet loss.
For multiple months i've been having serious packet loss problem that comes and goes. Had technician appointment multiple times had to rewire my network, more often they were not able to troubleshoot cleanly because my service was working as it should. Problem happens for couple hours or days every 1-2 week. In recent tech appointments we installed whole new wire and equipment to the house and problem is still on going.
Also one more thing to note is that chat support and outage map says my service is working fine, but outage map also says zip code where my service area is is experiencing outage. Seems to be something wrong with outage map or diagnostic tool and or metadata for my service address seems to be incorrect.
My modem data, packet loss proof (ping test to comcast with timestamp), outage map.