Visitor
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1 Message
Internet box
I just got a new Internet box, and when I connect to the Wi-Fi. It says “no Internet Connection” in yellow
Visitor
•
1 Message
I just got a new Internet box, and when I connect to the Wi-Fi. It says “no Internet Connection” in yellow
EG
Expert
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122.5K Messages
2 months ago
Is / are the light / lights on the modem lit steadily or are they blinking ? If lit steadily, did you get the device activated for service yet?
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XfinitySean
Official Employee
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1.1K Messages
2 months ago
We appreciate you reaching out here on the community forums, user_ouuyvn! When you say you got a new internet box, is this a rented modem from Xfinity or is this a modem you purchased? Also, were you able to connect to the internet without an issue prior to replacing the device?
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EG
Expert
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122.5K Messages
2 months ago
@user_ouuyvn
My question ?
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