New Poster
•
5 Messages
Intermittent outages
Hello,
I continue to experience annoying intermittent internet outages. Xfinity told me that infrastructure upgrades in my area are causing this. How can I get more information as to when this problem will be addressed? Here's a log of my outtages:
time |
duration |
status |
2025-08-17T13:37:56-04:00 |
47s |
Offline |
2025-08-17T13:37:13-04:00 |
32s |
Offline |
2025-08-17T13:36:55-04:00 |
4s |
Offline |
2025-08-17T13:33:30-04:00 |
10s |
Offline |
2025-08-17T13:21:23-04:00 |
10s |
Offline |
2025-08-17T13:20:45-04:00 |
10s |
Offline |
2025-08-17T12:42:45-04:00 |
3s |
Offline |
2025-08-17T12:42:02-04:00 |
32s |
Offline |
2025-08-17T12:40:17-04:00 |
4s |
Offline |
2025-08-17T12:33:20-04:00 |
3s |
Offline |
2025-08-17T12:01:56-04:00 |
3s |
Offline |
2025-08-16T17:49:40-04:00 |
10s |
Offline |
2025-08-16T17:33:27-04:00 |
9s |
Offline |
2025-08-16T17:32:55-04:00 |
10s |
Offline |
2025-08-16T17:16:00-04:00 |
43s |
Offline |
2025-08-16T17:15:46-04:00 |
3s |
Offline |
2025-08-16T17:14:58-04:00 |
21s |
Offline |
2025-08-16T17:13:01-04:00 |
1m16s |
Offline |
2025-08-16T16:39:28-04:00 |
48s |
Offline |
2025-08-16T16:39:07-04:00 |
10s |
Offline |
2025-08-16T13:37:31-04:00 |
36s |
Offline |
2025-08-16T13:33:12-04:00 |
3s |
Offline |
2025-08-16T13:27:03-04:00 |
1m26s |
Offline |
2025-08-16T13:23:31-04:00 |
3s |
Offline |
2025-08-16T13:23:17-04:00 |
3s |
Offline |
2025-08-16T13:13:45-04:00 |
14s |
Offline |
2025-08-16T13:13:23-04:00 |
11s |
Offline |
2025-08-16T13:13:03-04:00 |
9s |
Offline |
2025-08-16T13:12:42-04:00 |
10s |
Offline |
2025-08-16T13:03:23-04:00 |
4s |
Offline |
2025-08-16T13:03:06-04:00 |
3s |
Offline |
2025-08-15T18:39:36-04:00 |
3s |
Offline |
2025-08-15T18:35:02-04:00 |
21s |
Offline |
2025-08-15T17:27:37-04:00 |
26s |
Offline |
2025-08-15T16:44:39-04:00 |
4s |
Offline |
2025-08-15T16:39:50-04:00 |
3s |
Offline |
2025-08-15T15:42:04-04:00 |
10s |
Offline |
2025-08-15T15:38:54-04:00 |
55s |
Offline |
2025-08-15T15:38:36-04:00 |
4s |
Offline |
2025-08-15T12:15:22-04:00 |
4s |
Offline |
2025-08-15T12:03:17-04:00 |
10s |
Offline |
2025-08-15T12:02:22-04:00 |
14s |
Offline |
2025-08-15T09:39:00-04:00 |
4s |
Offline |
2025-08-15T09:34:23-04:00 |
21s |
Offline |
2025-08-14T16:10:07-04:00 |
3s |
Offline |
2025-08-14T16:09:50-04:00 |
3s |
Offline |
2025-08-14T16:04:59-04:00 |
42s |
Offline |
2025-08-14T16:04:41-04:00 |
4s |
Offline |
2025-08-14T12:04:32-04:00 |
53s |
Offline |
2025-08-14T12:03:48-04:00 |
10s |
Offline |
2025-08-14T12:00:06-04:00 |
4s |
Offline |
2025-08-14T11:59:17-04:00 |
3s |
Offline |
2025-08-14T11:55:29-04:00 |
10s |
Offline |
2025-08-14T09:31:16-04:00 |
3s |
Offline |
2025-08-13T19:52:46-04:00 |
14s |
Offline |
2025-08-13T17:42:55-04:00 |
3s |
Offline |
2025-08-13T15:42:59-04:00 |
9s |
Offline |
2025-08-13T13:09:22-04:00 |
3s |
Offline |
2025-08-13T13:08:47-04:00 |
4s |
Offline |
2025-08-13T13:08:00-04:00 |
32s |
Offline |
2025-08-13T13:04:11-04:00 |
10s |
Offline |
2025-08-13T13:03:12-04:00 |
4s |
Offline |
2025-08-12T17:52:34-04:00 |
15s |
Offline |
2025-08-12T17:49:09-04:00 |
1m16s |
Offline |
2025-08-12T17:47:48-04:00 |
10s |
Offline |
2025-08-12T17:47:19-04:00 |
4s |
Offline |
2025-08-12T17:40:23-04:00 |
10s |
Offline |
2025-08-12T17:21:20-04:00 |
3s |
Offline |
2025-08-12T17:14:00-04:00 |
10s |
Offline |
2025-08-12T17:13:46-04:00 |
3s |
Offline |
2025-08-12T17:13:18-04:00 |
4s |
Offline |
2025-08-12T17:01:27-04:00 |
3s |
Offline |
2025-08-12T16:34:23-04:00 |
11s |
Offline |
2025-08-12T16:33:46-04:00 |
4s |
Offline |
2025-08-12T15:28:11-04:00 |
3m43s |
Offline |
2025-08-12T15:18:27-04:00 |
1m27s |
Offline |
2025-08-12T15:17:10-04:00 |
15s |
Offline |
2025-08-12T14:07:20-04:00 |
15s |
Offline |
2025-08-12T14:06:55-04:00 |
5s |
Offline |
2025-08-12T13:47:24-04:00 |
2m55s |
Offline |
2025-08-12T13:02:19-04:00 |
59s |
Offline |
2025-08-12T12:53:06-04:00 |
3s |
Offline |
2025-08-12T12:51:51-04:00 |
14s |
Offline |
2025-08-12T12:48:46-04:00 |
3s |
Offline |
2025-08-12T12:46:49-04:00 |
21s |
Offline |
2025-08-12T12:46:05-04:00 |
21s |
Offline |
2025-08-12T12:28:23-04:00 |
1m9s |
Offline |
2025-08-12T12:22:06-04:00 |
9s |
Offline |
2025-08-12T12:21:29-04:00 |
26s |
Offline |
2025-08-12T12:21:15-04:00 |
3s |
Offline |
2025-08-11T17:35:57-04:00 |
10s |
Offline |
2025-08-11T17:29:26-04:00 |
3s |
Offline |
2025-08-11T13:12:16-04:00 |
3s |
Offline |
2025-08-11T13:09:03-04:00 |
3s |
Offline |
2025-08-11T13:04:33-04:00 |
4s |
Offline |
2025-08-11T13:03:53-04:00 |
15s |
Offline |
2025-08-11T13:03:06-04:00 |
32s |
Offline |
2025-08-10T13:21:06-04:00 |
4s |
Offline |
2025-08-10T12:36:59-04:00 |
3s |
Offline |
2025-08-10T12:32:43-04:00 |
3s |
Offline |
2025-08-10T12:27:02-04:00 |
10s |
Offline |
2025-08-10T12:22:31-04:00 |
10s |
Offline |
2025-08-08T15:02:58-04:00 |
4s |
Offline |
2025-08-08T13:32:00-04:00 |
4s |
Offline |
2025-08-08T12:47:32-04:00 |
3s |
Offline |
2025-08-08T12:09:37-04:00 |
4s |
Offline |
2025-08-07T12:06:45-04:00 |
10s |
Offline |
2025-08-04T19:56:43-04:00 |
3s |
Offline |
2025-08-04T18:25:03-04:00 |
3s |
Offline |
2025-08-04T18:12:31-04:00 |
3s |
Offline |
2025-08-04T16:18:00-04:00 |
15s |
Offline |
2025-08-04T12:45:27-04:00 |
3s |
Offline |
2025-08-04T12:34:55-04:00 |
4s |
Offline |
2025-08-04T12:10:49-04:00 |
3s |
Offline |
2025-08-03T12:26:13-04:00 |
3s |
Offline |
2025-08-03T09:31:08-04:00 |
4s |
Offline |
2025-08-03T09:28:19-04:00 |
3s |
Offline |
2025-08-02T22:29:26-04:00 |
25m59s |
Offline |
2025-08-02T17:28:18-04:00 |
3s |
Offline |
2025-08-02T17:28:04-04:00 |
3s |
Offline |
2025-08-02T12:41:42-04:00 |
4s |
Offline |
2025-07-31T05:57:02-04:00 |
10s |
Offline |
2025-07-31T05:56:45-04:00 |
3s |
Offline |
2025-07-30T22:28:36-04:00 |
3s |
Offline |
2025-07-30T17:51:22-04:00 |
43s |
Offline |
2025-07-30T17:49:11-04:00 |
31s |
Offline |
2025-07-30T17:42:11-04:00 |
10s |
Offline |
2025-07-30T17:30:09-04:00 |
10s |
Offline |
2025-07-30T14:12:27-04:00 |
4s |
Offline |
2025-07-30T13:34:57-04:00 |
3s |
Offline |
2025-07-30T13:34:42-04:00 |
4s |
Offline |
2025-07-30T13:34:27-04:00 |
4s |
Offline |
2025-07-30T13:34:09-04:00 |
3s |
Offline |
2025-07-30T13:29:10-04:00 |
1m5s |
Offline |
2025-07-30T13:24:59-04:00 |
9s |
Offline |
2025-07-30T12:56:09-04:00 |
3s |
Offline |
2025-07-30T12:41:32-04:00 |
3s |
Offline |
2025-07-29T18:31:16-04:00 |
4s |
Offline |
2025-07-29T18:12:07-04:00 |
3s |
Offline |
2025-07-29T18:05:02-04:00 |
33s |
Offline |
2025-07-29T17:58:01-04:00 |
21s |
Offline |
2025-07-29T17:57:19-04:00 |
21s |
Offline |
2025-07-29T17:56:53-04:00 |
15s |
Offline |
2025-07-29T17:56:39-04:00 |
3s |
Offline |
2025-07-29T17:55:11-04:00 |
26s |
Offline |
2025-07-29T17:54:25-04:00 |
22s |
Offline |
2025-07-29T17:51:00-04:00 |
4s |
Offline |
2025-07-29T17:49:58-04:00 |
4s |
Offline |
2025-07-29T17:43:29-04:00 |
3s |
Offline |
2025-07-29T17:36:27-04:00 |
3s |
Offline |
2025-07-29T17:32:36-04:00 |
1m27s |
Offline |
2025-07-29T17:27:38-04:00 |
1m43s |
Offline |
2025-07-29T17:26:28-04:00 |
10s |
Offline |
2025-07-29T17:25:42-04:00 |
25s |
Offline |
2025-07-29T17:25:23-04:00 |
4s |
Offline |
2025-07-29T13:04:58-04:00 |
4s |
Offline |
2025-07-29T12:59:54-04:00 |
11s |
Offline |
2025-07-29T12:52:39-04:00 |
10s |
Offline |
2025-07-29T09:32:06-04:00 |
4s |
Offline |
2025-07-29T09:31:43-04:00 |
4s |
Offline |
2025-07-28T17:51:03-04:00 |
4s |
Offline |
2025-07-28T14:35:17-04:00 |
11s |
Offline |
2025-07-28T14:11:03-04:00 |
21s |
Offline |
2025-07-28T14:10:18-04:00 |
10s |
Offline |
2025-07-28T13:51:35-04:00 |
9s |
Offline |
2025-07-28T13:44:12-04:00 |
4s |
Offline |
2025-07-28T12:22:55-04:00 |
4s |
Offline |
2025-07-28T12:21:47-04:00 |
11s |
Offline |
2025-07-28T09:29:57-04:00 |
4s |
Offline |
2025-07-28T09:29:19-04:00 |
21s |
Offline |
2025-07-27T17:37:34-04:00 |
9s |
Offline |
2025-07-27T13:50:40-04:00 |
10s |
Offline |
2025-07-27T12:25:02-04:00 |
4s |
Offline |
2025-07-27T12:15:30-04:00 |
3s |
Offline |
2025-07-27T12:14:33-04:00 |
3s |
Offline |
2025-07-27T12:13:58-04:00 |
3s |
Offline |
2025-07-27T12:08:22-04:00 |
10s |
Offline |
2025-07-26T14:06:10-04:00 |
3s |
Offline |
2025-07-26T12:27:23-04:00 |
3s |
Offline |
2025-07-25T17:29:38-04:00 |
4s |
Offline |
2025-07-25T16:37:24-04:00 |
1m59s |
Offline |
2025-07-25T13:15:05-04:00 |
3s |
Offline |
2025-07-25T12:28:56-04:00 |
10s |
Offline |
2025-07-25T12:24:39-04:00 |
3s |
Offline |
2025-07-25T12:24:09-04:00 |
10s |
Offline |
2025-07-25T12:11:18-04:00 |
10s |
Offline |
2025-07-25T09:40:18-04:00 |
4s |
Offline |
2025-07-25T01:33:52-04:00 |
10s |
Offline |
2025-07-24T20:28:55-04:00 |
3s |
Offline |
2025-07-24T15:45:13-04:00 |
ApplicationStart |
XfinityRichard
Official Employee
•
2.3K Messages
8 days ago
Hi there, @td890 ! Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm very sorry for the service interruptions that you have been experiencing with your service. Please be assured you reached the right person to assist you. Can you please DM me your first and last name, along with your full service address so that I can assist you further.-Richard
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section.
0
0
EG
Expert
•
112.8K Messages
8 days ago
@td890 @XfinityRichard
Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
2