mpt1123's profile

Frequent Visitor

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14 Messages

Sat, May 14, 2022 4:20 PM

Intermittent loss of wifi

I'm seeing intermittent drops on my wifi network that last about 5 minutes.  Started about 2 weeks ago.  At first I thought it was the local office rebooting servers.  Replaced the xfi gateway but that didn't fix anything.  I see this has been reported several times but there's no resolution.  I have a tech scheduled for tomorrow but this looks like an internal issue.  Has this problem been resolved?

Thanks.

DHCPv6[26416]: 72001002-DHCPv6 Provision - Completed 2022/5/13 07:20:59 Informational
DHCPv6[26416]: 72001011-DHCPv6 - Missing Required Option 82 2022/5/13 07:20:56 Critical
DHCPv6[26416]: 72001011-DHCPv6 - Missing Required Option 82 2022/5/13 07:20:56 Critical
DHCPv6[26416]: 72001011-DHCPv6 - Missing Required Option 24 2022/5/13 07:20:56 Critical
DHCPv6[26416]: 72001011-DHCPv6 - Missing Required Option 24 2022/5/13 07:20:56 Critical
DHCPv6[26416]: 72001004-DHCPv6 Provision - 4 Retries Attempted with Last attempt at Fri May 13 12:20:48 2022 2022/5/13 07:20:56 Critical
DHCPv6[26416]: 72001004-DHCPv6 Provision - 0 Retries Attempted with Last attempt at Fri May 13 12:20:56 2022 2022/5/13 07:20:56 Critical
DHCPv6[26416]: 72001004-DHCPv6 Provision - 3 Retries Attempted with Last attempt at Fri May 13 12:20:43 2022 2022/5/13 07:20:48 Critical
DHCPv6[11743]: 72001011-DHCPv6 - Missing Required Option 82 2022/5/13 07:20:48 Critical
DHCPv4[26343]: 72001001-DHCPv4 Provision - Completed 2022/5/13 07:20:46

Informational

DHCPv6[26416]: 72001004-DHCPv6 Provision - 2 Retries Attempted with Last attempt at Fri May 13 12:20:41 2022 2022/5/13 07:20:43 Critical
DHCPv6[11743]: 72001011-DHCPv6 - Missing Required Option 82 2022/5/13 07:20:43 Critical
DHCPv6[26416]: 72001004-DHCPv6 Provision - 1 Retries Attempted with Last attempt at Fri May 13 12:20:40 2022 2022/5/13 07:20:41 Critical
eRouterEvents[26307]: 72003004-eRouter enabled as Dual Stack 2022/5/13 07:20:39 Informational
eRouterEvents[23075]: 72003001-eRouter is administratively disabled 2022/5/13 07:19:48 Informational
eRouterEvents[23075]: 72003004-eRouter enabled as Dual Stack 2022/5/13 07:19:47 Informational
DHCPv4[11037]: 72001020-DHCPv4 - IP Address Released 2022/5/13 07:19:47 Informational
DHCPv6[11743]: 72001011-DHCPv6 - Missing Required Option 24 2022/5/13 07:19:47 Critical
DHCPv6[11743]: 72001011-DHCPv6 - Missing Required Option 24 2022/5/13 07:19:47 Critical

Accepted Solution

mpt1123

Frequent Visitor

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14 Messages

Hace 8 d

Hello:

This problem has cleared for me.  I called for a tech and that must have raised some flags.  I got a call from their top tech support on 5/14 around noon.  They wanted to troubleshoot the problem with me over the phone.  Since the problem was intermittent, it made no sense to work the problem since I wouldn't know if it cleared.  Well, they did something because I haven't had a problem since that call.  The tech came out on 5/15, I showed him the log from 5/13 and the morning of 5/14.  He checked all the connections.  Everything was fine.  Even checked the wiring at the pole.  Found nothing.  Decided to replace some of the connectors just for good measure.  Everything has been fine since I got the call.  If you're having this problem, I suggest you escalate it.  It worked for me.

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