Visitor

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1 Message

Wednesday, August 12th, 2026 4:03 PM

Intermittent internet connection

The Xfinity XB8 modem/router stays solid white than goes to blinking green and cycles. Internet connection buffers constantly.

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Selected Oldest First

Official Employee

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3.6K Messages

4 hours ago

@user_tkafc3

Thanks for reaching out. We apologize for any inconvenience you’re experiencing with your service.

 

Have you tried using the Xfinity app to run remote troubleshooting and see if the issue can be resolved?

 

If the issue can’t be resolved remotely, our chat assistant can connect you with an agent who can schedule an in-home technician visit. https://www.xfinity.com/support/articles/internet-connectivity-troubleshooting

Expert

 • 

119.9K Messages

52 minutes ago

Concern moved here to the Home Networking help section.

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