Intermittent Drops in internet

I am dealing with a chronic, intermittent connection drop at my apartment in Lafayette, CO. This is an infrastructure issue, not an in-home issue. I have already had four technicians visit, and we have even tried two separate internet providers—the dropouts happen exactly the same way.

My Xfinity XB10 gateway completely loses connection and flashes green or orange, meaning it is losing downstream/upstream block sync entirely. The in-home wiring and the modem have been replaced and verified.

Because standard premise technicians cannot fix this, I need this ticket escalated to the Lafayette Area Network Maintenance / Line Tech Team. Please pull the RF signal history for my node/tap. You will see massive T3/T4 timeouts and noise ingress. I need a maintenance ticket submitted to check the local node, the apartment tap, and the building's main ground block for RF noise leaking into the line. This has been a huge pain as we work from home and we need internet.