Visitor
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1 Message
Intermittent drop on network
My connectivity during meetings intermittently drops on my home network. Reset router a couple of times but issue persists. Please help
Visitor
•
1 Message
My connectivity during meetings intermittently drops on my home network. Reset router a couple of times but issue persists. Please help
EG
Expert
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110.4K Messages
12 hours ago
First. Is this with a WiFi connection ? If so, as a test, does a computer / device that is hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
With this test, we are trying to isolate this down to being either a WiFi-only problem or a problem with the general connection to the Comcast system which would of course affect both. It's a good first step in troubleshooting before proceeding any further.
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