Intermittent connection issues with Xfinity
I have been facing a lot of intermittent internet connection drop issues with Xfinity recently. For me, the connection becomes completely unreliable from 11am to late evening(6pm approx). I have tried multiple modems which includes trying Comcast Modem as well. I have had multiple visits from various xfinity Techs(Juniors to Seniors) but no one seems to be able to understand what's going on here. They check the signals and it all looks good. They promise to check it at their end and follow up with me later, but I do not get any communication from them thereafter. Also, it is not possible to contact them on my own. It is very painful to get a tech visit scheduled. Have to spend multiple hours with Agents explaining the issues again and go over the same stupid remote troubleshooting steps. i have checked my Modem event logs which shows Losing Syncs and I have explained it to the Techs as well. They somehow seem to ignore this important piece of information and keeps saying that signals are perfect!
Anybody else facing this issue? Any help would be highly appreciated.