Intermitted Internet Drop

@Johnnyvp5050 

Please redact all of the CM MAC and the CMTS MAC addresses in your error log entries for your privacy. They are considered to be personal information. The posting of personally identifiable information is a violation of their forum guidelines. The forum bot will not allow your post to be seen publically. It flagged your post as "Private".

That said. The upstream power is too high and it may be intermittently fluctuating even higher out of spec. The downstream power is on the low / weak side as well. That can cause random disconnects, spontaneous re-booting of the modem, speed, packet loss, latency problems, and the un-bonding of channels.

In an effort to try to obtain better connectivity / more wiggle room, check to see if there are there any excess/unneeded coax cable splitters in the line leading to the modem that can be eliminated/re-configured. Any splitters that remain should be high quality and cable rated for 5-1000 MHz, bi-directional, and no gold colored garbage from Radio Shack, Home Depot, Target, etc. Splitters should be swapped with known to be good / new ones to test.

Also check the coax cable for any damage such as cuts, nicks, abrasions, kinks, sharp bends, etc.

If there aren't any unneeded splitters that can be eliminated and if your coax wiring setup can't be reconfigured so that there is a single two-way splitter connected directly off of the drop from the street / pole with one port feeding the modem and the other port feeding the rest of the house/equipment with additional splits as needed and you've checked all the wiring and fittings for integrity and tightness and refresh them by taking them apart then check for and clean off any corrosion / oxidation on the center wire and put them back together again, then perhaps it's best to book a tech visit to investigate and correct.

Good luck with it !

I have a Motorolla MB8600 modem and a Netgear R7400 router

Here is with more uptime...

Connection

Startup Sequence        Startup Step Status Comment       Acquire Downstream Channel 567000000 Hz Locked       Upstream Connection OK Operational       Boot State OK Operational       Configuration File OK       Security Enabled BPI+       Connection Status        System Up Time 0 days 01h:52m:19s         Network Access Allowed         Downstream Bonded Channels         Channel Lock Status Modulation Channel ID Freq. (MHz) Pwr (dBmV) SNR (dB) Corrected Uncorrected    1 Locked QAM256 20 567.0 -6.3 42.5 745 2337    2 Locked QAM256 1 447.0 -5.2 43.7 732 2657    3 Locked QAM256 2 453.0 -5.3 43.4 870 3215    4 Locked QAM256 3 459.0 -5.1 43.6 854 3509    5 Locked QAM256 4 465.0 -5.4 43.4 790 2898    6 Locked QAM256 5 471.0 -5.7 43.3 798 2697    7 Locked QAM256 6 477.0 -5.3 43.4 812 3355    8 Locked QAM256 7 483.0 -5.1 43.5 974 3599    9 Locked QAM256 8 489.0 -5.5 43.3 927 2957    10 Locked QAM256 9 495.0 -5.8 43.2 801 2773    11 Locked QAM256 10 507.0 -5.5 43.2 922 3296    12 Locked QAM256 11 513.0 -5.9 43.0 738 2543    13 Locked QAM256 12 519.0 -6.2 42.5 639 1918    14 Locked QAM256 13 525.0 -6.1 42.5 854 2515    15 Locked QAM256 14 531.0 -5.5 43.0 862 2756    16 Locked QAM256 15 537.0 -5.5 43.2 744 2532    17 Locked QAM256 16 543.0 -5.9 43.0 689 2540    18 Locked QAM256 17 549.0 -6.3 42.8 923 3312    19 Locked QAM256 18 555.0 -5.9 43.0 1063 3506    20 Locked QAM256 19 561.0 -6.0 42.8 810 2729    21 Locked QAM256 21 573.0 -6.5 42.3 858 2660    22 Locked QAM256 22 579.0 -6.0 42.6 768 2286    23 Locked QAM256 23 585.0 -5.9 42.7 593 1615    24 Locked QAM256 24 591.0 -6.0 42.6 523 1507    25 Locked QAM256 25 597.0 -6.3 42.1 778 2292    26 Locked QAM256 26 603.0 -6.1 42.2 878 2887    27 Locked QAM256 27 609.0 -6.2 42.4 820 2715    28 Locked QAM256 28 615.0 -6.9 41.9 758 2434    29 Locked QAM256 29 621.0 -7.3 41.4 907 3040    30 Locked QAM256 30 627.0 -7.0 41.3 856 3032    31 Locked QAM256 31 633.0 -6.9 40.6 625 2028    32 Locked QAM256 32 639.0 -6.7 41.4 437 1416    33 Locked OFDM PLC 193 762.0 -8.5 39.0 146829263 43948    Upstream Bonded Channels         Channel Lock Status Channel Type Channel ID Symb. Rate (Ksym/sec) Freq. (MHz) Pwr (dBmV)    1 Locked SC-QAM 1 5120 35.6 50.5    2 Locked SC-QAM 2 5120 29.2 50.8    3 Locked SC-QAM 3 5120 22.8 51.0    4 Locked SC-QAM 4 5120 16.4 51.5    5 Locked SC-QAM 5 1280 39.6 47.3