Visitor
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3 Messages
Installing New Cable Modem without a Smartphone
Hello Xfinity Forum -
Is there any way to set up a new replacement (i.e. upgrade) cable modem on an existing home system without a smartphone?
I received an email from Xfinity informing me that I should upgrade my cable modem from my current DOCSIS 3.0 unit to a DOCSIS 3.1 modem. I would like to be able to install the new modem without having to buy a smartphone to do it.
Accepted Solution
XfinityAbel
Official Employee
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136 Messages
19 hours ago
Hello @user_zqdlgc, thanks for taking the time to post on our Xfinity Community Forums. While using the Xfinity App is the fastest and easiest way to activate a new modem, you can always reach out to us here when you are ready to activate, and we will gladly assist!
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