Hey there AppletonSt814 👋 Glad you got your new equipment in and appreciate you dropping by our community with your question! While we do have a wireless option for our cable boxes available, most will still require a coaxial outlet to pull in your TV channels. Do you happen to know what kind of TV box you received?
EG
Expert
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121.9K Messages
2 days ago
It has to be connected to a live coaxial cable feed / wall jack from the Comcast system.
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XfinitySeth
Official Employee
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1.6K Messages
8 hours ago
Hey there AppletonSt814 👋 Glad you got your new equipment in and appreciate you dropping by our community with your question! While we do have a wireless option for our cable boxes available, most will still require a coaxial outlet to pull in your TV channels. Do you happen to know what kind of TV box you received?
The types of equipment we offer can be found at xfinity.com/support/articles/x1-hub-vs-companion-box 👍
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