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Saturday, October 5th, 2024 1:51 PM

Initial set up

We just took ownership of the home we are setting up internet. Coax cable and power cable are plugged in correctly. During set up we are getting a blinking orange light instead of the white light. 

Official Employee

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2.8K Messages

2 months ago

@user_p0p2b1 Thank you for taking the time to reach out to us here on our Xfinity Forums. We appreciate you choosing us as your provider and would be happy to help you complete the installation. Do you happen to have a different coax outlet you can try hooking the modem up to? 

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