Individual Device Data Usage
I have spent a week on the phone and chat with Xfinity to figure out where my individual device data usage graphs have gone. No one seems to know why I can’t see this but they can on customer service end. Basically issue is this, I get a message I am nearing my monthly data limit, but I have no way to know what device is causing this problem (or what child). Does anyone know a way to see these graphs or are they gone? And yes I can see time spent but that does me absolutely no good, I need to see the data being pulled. We were gone for at least 10 days of this month so the fact I’m nearing my limit it mind blowing to me. And yes I’ve talked to at least 5 different people who have not helped because they don’t know why I can’t see the graphs! Thank you in advance, so frustrating. I have no way of figuring out how not to go over at the moment.