New Poster
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3 Messages
Im only getting 30mbps of internet out of my 300mbps
I got my service connected yesterday and the speed has not improved what so ever. I disconnected every device and ran various speed tests standing literally in front of the router and I haven’t found any improvement. Im paying for 300mbps and i’m not getting even half of the speed and its quite unpleasant due to the fact that I always have about 7 devices connected at all times.
EG
Expert
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107K Messages
4 years ago
Is this with a WiFi connection ? If so, for a test, does a computer hardwired directly to the router / gateway device with an ethernet cable have the same problem ?
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PabloB21
New Poster
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3 Messages
4 years ago
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PabloB21
New Poster
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3 Messages
4 years ago
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EG
Expert
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107K Messages
4 years ago
What do the modem's signal stats look like ? Try getting them here http://192.168.100.1 or here http://10.0.0.1
Please post the *Downstream Power Level*, the *Upstream Power Level*, and the *SNR* (Signal to Noise Ratio) numbers.
What is the exact make and model number of the modem ?
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