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Friday, November 22nd, 2024 9:41 PM

I need to speak with someone

I was supposed to get a phone call 45 minutes ago. It's been almost an hour and a half that my cable has been down. I need a call back at [Edited: "Personal Information"] asap.

Official Employee

 • 

1.5K Messages

1 month ago

Hello, @user_bz8cgc are you able to confirm if your service is offline or if you are experiencing a service interruption? You can check the status of your service from the Xfinity app, or you can use this link. 

 

https://www.xfinity.com/support/status

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