Good morning user_ashhi3. Thanks for reaching out to us on the Xfinity forums for help with canceling the cancellation order. I would be happy to assist you.
Please send us a direct message with your name and service address. From there we can help with moving the date for the account cancellation or cancel it all together.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat. Click "Sign In" if necessary Click the "direct messaging" icon or https://comca.st/3J0ir1l Click the "New message" (pencil and paper) icon Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it
@EG Thank you for moving the post to the correct support area for our attention. ♥️
EG
Expert
•
110.6K Messages
2 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityPaula
Official Employee
•
1.4K Messages
2 days ago
Good morning user_ashhi3. Thanks for reaching out to us on the Xfinity forums for help with canceling the cancellation order. I would be happy to assist you.
Please send us a direct message with your name and service address. From there we can help with moving the date for the account cancellation or cancel it all together.
To send a direct message, please click on the chat icon in the top-right corner of the screen, and select "Xfinity Support" to initiate a live chat.
Click "Sign In" if necessary
Click the "direct messaging" icon or https://comca.st/3J0ir1l
Click the "New message" (pencil and paper) icon
Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
@EG Thank you for moving the post to the correct support area for our attention. ♥️
0
0