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Caius
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08/26/2026 3:13 AM

I need port 25 unblocked for my IoT self hosted purposes

Hello! I'm aware that port 25 is blocked by default due to bad actors within this space, but I need port 25 for my servers and my self hosted things.

I have a lot of utilities that need access to port 25.

Appreciate it if I can get help with unblocking it so I can continue on with my project. 

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24 days ago

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XfinityDuron

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25 days ago

Hello there @Caius were you able to have your request fulfilled?

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Caius

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No, not yet, i'm unsure if I was supposed to get an email or if the supposed change took place, from what it seems the port appears to still be closed. 

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25 days ago

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XfinityAmandaB

Official Employee

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3.5K Messages

 

Caius, you should receive a reply if your request is able to be fulfilled, but I will let you know that for residential customers, that is not a common port we unlock for the mentioned security issues and more. You can find out more about blocked ports here.

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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25 days ago

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Caius

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@XfinityAmandaB​ Understood. Yeah people ruin it for others v_v, in my case I need it for inbound and outbound emails for my project. 

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24 days ago

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XfinityDuron

Official Employee

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1.1K Messages

I will be more than happy to help with your request. To begin, would you mind sending me your name and the address to your account in a Direct message?

 

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon

Click the "Start New Conversation" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

 

For an example of how to send us a Direct Message, check out this link. 

https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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24 days ago

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Caius

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4 Messages

Sure! ill start the process now, thanks.

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24 days ago

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