@user_8pu4ix Thanks for reaching out to us about missing your 2.4 internet option. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. You can follow this link to change your internet connection: How to change your home network's Wi-Fi channel selection or mode. Please let me know if this works for you.
In the xfinity app, under your wifi, look for settings to change the name and password of your network. There is a check box to allow multiple network broadcasting 2.4ghz 5ghz and in some cases 6ghz
Here you can edit the names of the broadband channels as you see fit and set your passwords to what you want as well. The app will tell you it's not "recommended" to broadcast different signals
XfinityCarolyn
Official Employee
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240 Messages
5 hours ago
@user_8pu4ix Thanks for reaching out to us about missing your 2.4 internet option. I do apologize for any inconvenience this may have caused you, and I would be more than happy to assist you today. You can follow this link to change your internet connection: How to change your home network's Wi-Fi channel selection or mode. Please let me know if this works for you.
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user_5w43t7
Visitor
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12 Messages
4 hours ago
I can help you with this.
In the xfinity app, under your wifi, look for settings to change the name and password of your network.
There is a check box to allow multiple network broadcasting 2.4ghz 5ghz and in some cases 6ghz
Here you can edit the names of the broadband channels as you see fit and set your passwords to what you want as well. The app will tell you it's not "recommended" to broadcast different signals
0
0