jnester's profile

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Sunday, December 13th, 2020 9:00 AM

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I moved and transferred my service but my modem won't connect.

I moved and transferred my service but my modem won't connect. The only thing I can think that could be the problem is that the previous owner of the house used AT&T, and maybe thats why my comcast modem wont go online.

 

Jay

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Expert

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111.5K Messages

5 years ago

You may need a tech out to connect your line to a live Comcast feed at the pole / pedestal.

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