Visitor
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1 Message
I have never been able to connect my internet
I need help the light never stops blinking or turns white I have tried everyday for a week and nothing
Visitor
•
1 Message
I need help the light never stops blinking or turns white I have tried everyday for a week and nothing
EG
Expert
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120.9K Messages
2 days ago
First. Is this a new service install or an existing one / new move-in ?
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XfinityNatalie
Official Employee
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1K Messages
8 hours ago
Greetings, user_gtw340! Thanks for taking the time to bring your modem connection issue to our attention. We understand it is vital for your Internet connection to work at all times. I am sorry to hear you have been having trouble with your connection. Could you please confirm what troubleshooting steps you have already taken from your end? You may also review XFINITY Troubleshoot Modem for additional troubleshooting steps. Please let us know if you require further assistance as our team will be more than happy to help!
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EG
Expert
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120.9K Messages
8 hours ago
@user_gtw340
My question ?
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