Visitor

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1 Message

Friday, April 24th, 2026 8:15 PM

I have had an xfinity service person set up my router and it works fine. How do I remove the old name from visible networks??

I tried to log into my router by entering 192.168.1.1 but it doesn't allow me "in".  It autofills the admin and password but I have a new password.  How can I do this removal of the old names that are now visible when anyone looks at available networks?

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Official Employee

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2.7K Messages

10 hours ago

Thank you for reaching out here. The quickest way to view and/or change your WiFi network name and password is to use the WiFi Details feature in the Xfinity app. 

  1. Select the WiFi tab, then WiFi details.
  2. Select Edit WiFi settings at the bottom.
  3. On this screen, you can view or change your WiFi name or WiFi password.
  4. Click Save after making any changes.

Expert

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117.6K Messages

10 hours ago

Are you using an Xfinity rented gayeway device or your own router ?

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