user_jfb71's profile

Visitor

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1 Message

Friday, April 18th, 2025 3:49 AM

I have 4 computers hard wired (ethernet) to my comcast router, but three connect to my SSID and one connects to an XFSETUP one

Subject somewhat says it all. I pay for gig ethernet and the 3 computers that connect and show my SSID as the network speedtest's around 950-1050mbs. The one that identifies to XFSETUP still gets internet, but taps out at around 90 mbs. Not sure when this started as its used by my wife who isn't internet hungry.

How do I fix this? We've rebooted the xfinity router and the computers. unplugged and plugged back in the cord. This just doesn't make sense to me.

Expert

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110.3K Messages

21 days ago

Your post is a bit confusing. Please clarify. You wrote: " I have 4 computers hard wired (ethernet) to my comcast router,". 

First. If they are hardwired via ethernet, why would WiFi matter ?

Official Employee

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1.4K Messages

20 days ago

 

user_jfb71 Have you tried any troubleshooting through our Xfinity app? It's a great tool to use. 

 

Contributor

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47 Messages

19 days ago

Try making sure WiFi is disabled on that 4th computer, the one that connects to XFSETUP. It sounds like it is trying to use the WiFi as it's main internet connection. Usually computers are smart enough to tell that the ethernet is the better one to use, but not always. Hope this helps!

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