I HAD TO TRANSFER THE MODEM FROM THE OFFICE TO THE MASTER BEDROOM

user_ndv0tb Hello, and thank you for reaching out here on our Xfinity Community Forum! 😊 In most cases, you only need one modem for your internet service. If you moved the modem from your office to the master bedroom, that's perfectly fine as long as it is connected to an active cable outlet and your internet service is working properly. Could you let us know a little more about what you're trying to accomplish? We're happy to help find the best solution for your setup!