Visitor

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1 Message

Sunday, February 1st, 2026 5:07 AM

I can't connect to my wifi because it asks for a security key which I don't have I don't

I cannot connect to my wifi and when I attempt to connect, I'm asked for  the network security key.

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Gold Problem Solver

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27.1K Messages

2 days ago

I cannot connect to my wifi and when I attempt to connect, I'm asked for  the network security key.

If you are asking about your Wifi password (aka "Network Key"):

Official Employee

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2.4K Messages

8 hours ago

 

user_d1085a, Thank you for reaching out and creating a new post. It sounds like it may be asking you for the network password. On the Xfinity App, you can view your network name and password, and update it if needed, which you can read about here: https://www.xfinity.com/support/articles/view-change-wifi-password.

 

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