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Friday, September 29th, 2023 3:44 PM
I have tried restarting, run your connection tests and I can’t get it to work
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Expert
•
101.7K Messages
2 months ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
Official Employee
717 Messages
@user_f2161e Thank you for reaching out via our Xfinity Forums. Were you able to determine if there was an issue in your area causing an issue with you getting online?
EG
Expert
•
101.7K Messages
2 months ago
First. Check here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use the Xfinity App: https://www.xfinity.com/apps
0
0
XfinityChristy
Official Employee
•
717 Messages
2 months ago
@user_f2161e Thank you for reaching out via our Xfinity Forums. Were you able to determine if there was an issue in your area causing an issue with you getting online?
0
0