I am not getting what I paid for, months of calls, techs, and run arounds.

I have contacted xfinity probably to the tune of a dozen times over the last couple of months. Have had tech after tech come out to my house and am still getting extremely bad internet service in the middle of a city, not out in the boonies. I pay for 1.2 GBPS and get 700 and honestly I could not care less about that. What kills me is that I experienced over 280 outages over the past 5 days. How do I know that? Because I wrote a script that details every single drop for over 1 second. I got so tired of people telling me they would fix the problem and not actually doing so. I have proof that no tech has properly resolved my issue. The internet is unusable at times and I work from home. I have no other option that Xfinity otherwise I would not be making this post and would simply find another internet service provider.

For background I work in tech. I know how internet should be, I have my own server (and no it is not conflicting with the internet). I would like to voice my frustrations on this public forum so that I have the possibility that someone may actually resolve my issue. The internet was wired decades ago before I even moved into this house, it's probably just a old wiring or splitter issue somewhere but no tech has been sent to do such. I get the run around each and everytime I call in i've probably wasted 20+ hours of my time trying to deal with my issue. Below are the included stats of my internet. Keep in mind that every dip can be up to 15 minutes of 0 or spotty service. The script polls every 15 minutes.