user_bp107's profile

Regular Visitor

 • 

1 Message

Friday, October 17th, 2025

I am demolishing a house and need cable removed

I own a home but did not have the xfinity or landline services in my name (so there's no account for me to log into). I am demolishing the home and need to ensure cables/landline are physically disconnected from the home.

Oldest First
Selected Oldest First

Official Employee

 • 

2.7K Messages

2 hours ago

 

user_bp107, Hi there! Thanks for taking the time to reach out. I can certainly understand the concern with wanting to ensure lines are physically disconnected from the home since you are demolishing the home. You've reached the right spot. Over social media, we are a dedicated team of experts who are happy to help with disconnection requests such as this. We can help. To get started, please send us a direct message with your first/last name and full address. You can start by clicking the "direct message" icon in the upper right page of our forum page. Once you click on that, input our shared handle Xfinity Support to send us a direct message.

 

forum icon

New to the Community?

Start Here