Visitor

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1 Message

Thursday, October 9th, 2025 12:06 AM

HP problems to connect

My HP printer can’t connect to WiFi because MAC address filtering is enabled on my Xfinity router. I need help disabling it or adding this MAC address: [Edited: "Personal Information"]

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Official Employee

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457 Messages

1 month ago

Hey there, user_putmk5! Thanks for posting in our XFINITY Community forum. I know it is super important to ensure you can print out everything you need. Rest assured, you have reached the right team to assist you! Which modem model do you currently have?

 

Expert

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114.6K Messages

7 hours ago

@user_602145 

Concern split out into its own new topic here on this board. Click on the above link to follow it. Dead thread is now being closed.

Please create a new topic of your own here on this board detailing your issue. Thanks. 


For future reference, it is better to submit your own post as it creates a ticket to get help, and posting on someone else's older thread can delay getting help.

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