1 Message
How to split WiFi networks in the router
How do I split the WiFi networks in the router ? I changed the name but it changes both 2.4 and 5 ghz
1 Message
How do I split the WiFi networks in the router ? I changed the name but it changes both 2.4 and 5 ghz
EG
Expert
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112.9K Messages
1 year ago
This may or may not apply anymore as a lot of features / functionality have / has been disabled.. YMMV.
If you are not using any Xfi Pods, you can try separating the combined 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
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MikeB39A
Problem Solver
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697 Messages
1 year ago
Using the Xfinity App
Note: Advanced WiFi settings for XB6 gateways (and newer models) with this software enhancement are not visible and can’t be managed from the Admin Tool or Xfinity App.
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MikeB39A
Problem Solver
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697 Messages
1 year ago
Using the Admin Tool
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XfinityJustinC
Official Employee
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1.6K Messages
1 year ago
Hello, user_xwgro8 thank you for taking time out of your day to create a post. You've reached out to the right place for assistance with the network change question. I did want to help get the proper expectations that controlling functions inside the xFi modem is limited, but wanted to ensure you had the walk through with changing the 2.4/5 networks.
- Were you able to see the great information our Forums expert @EG and Forums problem solver @MikeB39A provided with the walkthrough: https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi ?
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user_ias2vi
2 Messages
10 months ago
Xfinity has become pathetic. They've purposefully DISABLED the ability to split channels for zero reason. The equipment is capable of doing it, they just don't want you to.
I had the channels split previously, but had to reset the router because of connection issues - Now it's disabled. Totally pathetic.
Their app is useless and most of the pages in the app throw an error.
Some devices can only connect to a 2GHz band so will no longer work.
[Edited: "Solicitation"]
(edited)
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