Visitor
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2 Messages
How to split wifi network
Why was the option removed to split the 2.4 GHz and 5.0 GHz bands? I have found numerous forums that show this option but when I login to my app or online, the option to split is not available.
Visitor
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2 Messages
Why was the option removed to split the 2.4 GHz and 5.0 GHz bands? I have found numerous forums that show this option but when I login to my app or online, the option to split is not available.
user_i75nq3
Visitor
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2 Messages
2 days ago
By the way, I've wasted hours trying to get "support" on this issue and even the tier 2 support doesn't understand why it is not working.
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XfinityVianney
Official Employee
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2.5K Messages
2 hours ago
Hi @user_i75nq3,
Thank you for reaching out and creating a new post. I hope you are doing well today. I understand you want to split your bands, but you don't see the option on your end. Do you currently have wireless extenders that would need band steering to perform? Can you tell me more about the steps you've taken so far?
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