Visitor
•
2 Messages
how to setup an internet
hello,
I tried to setup my internet, but the modem is blink white, never become solid white. What can i do?
Visitor
•
2 Messages
hello,
I tried to setup my internet, but the modem is blink white, never become solid white. What can i do?
EG
Expert
•
116.9K Messages
2 hours ago
Is this a new service install / new move in ?
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EG
Expert
•
116.9K Messages
1 hour ago
On new service installations or new move in's, what happens sometimes is that when a previous tenant moves out, Comcast sends a tech out for a service disconnect of the other end of the coax cable line from the live feed from the street / tap on the pole or pedestal. You'll likely need to book a tech visit to come out and reconnect the premises to the feed. If that is the case, it is on their end and there shouldn't be a charge. You'll also need to get the device activated for service once there is a connection to their system. Good luck !
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