U

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1 Message

Sun, Apr 25, 2021 10:45 PM

How to separate 2.4 a 5 network

How do I separate 2.4 and 5 network on xfinity.  I will have two separate names

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rickmac

Most Valued Poster

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1K Messages

5 m ago

That is all you need

EG

Expert

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89.1K Messages

5 m ago

@user_f8a54b wrote: "How do I separate 2.4 and 5 network on xfinity.  I will have two separate names"

The two WiFi bands have recently been combined into one with the Comcast gateway devices. If you are not using any Xfi Pods, you can separate the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi



Visitor

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1 Message

@EG 

It no longer allows the option to separate them. It says they are “managing it for me,” but I just had an electrician cut a hole in my house to install a camera over the driveway, and it requires a 2.4 gHz network, will not connect to the mishmash wifi I have, and phone support basically told me I was SOL and hinted that even if I disconnect my equipment and take it back to a store, they may not give me a replacement so I can start over — or maybe that a replacement won’t solve the problem. So useless camera and wasted money? Or maybe just see what I can get from somewhere else?

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