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Thursday, January 2nd, 2025 1:18 AM

How to get Xfinity support?

I tried to start a chat with an xfinity specialist using the Xfinity App. I keep getting bounced from Milana, to Maouk to Nitin and none of them ever responded. It's like they all just waited for me to get tired waiting on them to say something so they can rack up support tickets. How do I get support on my Xfinity router?

Expert

 • 

108.3K Messages

1 month ago

@user_402g6y 

Please describe in detail any issue(s) you are experiencing.

Official Employee

 • 

2.7K Messages

1 month ago

Hey there, user_402g6y, thanks for reaching out through Xfinity Forums regarding your account concerns. We would be happy to help you with any issues with your Xfinity Router. 

 

Can you please provide more details on the issue you are having? We are a team of live agents on this platform. 

 

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