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Sunday, December 3rd, 2023 6:03 PM

How to get speeds I pay for?

We just upgraded to 1200 mbs and never see more than 200 mbs, which is the same speeds I was getting before I upgraded. They confirmed my router could get these speeds but it never does. What can I do?

Expert

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102.8K Messages

3 months ago

What is the exact make and model of the "router" ?

2 Messages

The modem we have is the XB7 gateway 

Expert

 • 

102.8K Messages

3 months ago

Okay. Have you rebooted / power cycled it lately ?

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