Visitor
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4 Messages
How to enable MoCa on Aaris SVG2482AC Modem/router?
I have AARIS SVG2482AC that has MoCa Indicator but is not turned on. What will it take to turn on MoCa? Device Manual suggest "Note: This is a Comcast feature along with other components that Comcast must install.".
Accepted Solution
EG
Expert
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110.8K Messages
3 years ago
Don't hold your breath on that...... Use stand-alone MoCA adapters instead.
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CCAbbie
Problem Solver
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1.4K Messages
3 years ago
@user_586fe7 Hello and thank you for taking the time to reach out. Turning on those features would been to be done by us on our end. I can look further into this for you and go over the specifics with you.
Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.
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EG
Expert
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110.8K Messages
3 years ago
@user_586fe7 @XfinityAbbie
Please post any possible solutions for the issue (if Comcast is able to enable the feature, and indeed does) here in the open forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these public help forums were originally intended. Thank you.
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