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Visitor

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1 Message

Saturday, August 21st, 2021 12:37 AM

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How to connect 2.4 GHz devices?

System is set to automatically select 5.0 GHz or 2.4GHz, no option to manually select?

Expert

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106K Messages

3 years ago

If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;   


https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi  


https://www.xfinity.com/support/articles/issues-connecting-devices-wifi-network?linkId=123534437  

Problem Solver

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729 Messages

3 years ago

If you are talking about on the individual device, then you should be able to look for the different networks in the "wifi" menu and find the one that works best for you. If you are talking about on the modem, then no, it comes capable of both of those for you, so all you need to do is pick one that works best for you! If you have any additional questions you can also message me personally if you would like!

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Expert

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106K Messages

Nope......................

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