vbonline's profile

Contributor

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19 Messages

Monday, August 21st, 2023 8:10 PM

Closed

How to check if Xfi Advanced Security is ON or OFF on my account on a PC?

I am unable to find the setting for Xfi Advanced Security on the Xfinity website after logging in. The help documents I found require using the Xfi app on a smartphone. How do I check on a PC instead?

Visitor

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2 Messages

11 months ago

Yeah I'd like to know the same thing how to access it on my PC instead don't have a smartphone

Official Employee

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4K Messages

Hello, @vbonline and @user_7c5fab! Thanks for reaching out to us! This is a great question as you can tell it is mostly geared towards the Xfinity app for controlling it and using the dashboard. Keep in mind the Xfinity Advance Security feature will only work as long as you have the xFI gateway. You can try to see if the Xfinity Assistant will allow you to enable it and disable it through there. You would want to sign in to the assistant, then type "Xfinity Advance Security" to get more options about it.

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