How to add device for port forwarding when not showing up in list on app

Hello,

I am trying to add a device for port forwarding on the app (android) and the device is not coming up in the list.

I've tried a bunch of things found online, restarting the device and router. confirming ipv4, logging out of the app. I've made the device a static ip. I'm not sure if that hurts or helps. When will Comcast fix their app and let their users a little more control. Of course I can't access the port forwarding from the advanced admin panel from a browser, which must be a recent change. I swear they allowed that when I first setup my service.

Does anyone have any suggestions? Thanks in advanced!