Contributor
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475 Messages
How to activate a new Modem without internet?
I bought a brand new cable modem off amazon. An xfinity approved cable modem. Comcast wont let me activate it though. To activate it through the xfinity website using https://xfinity.com/activate you need an internet connection but naturally of course I dont have that because my cable modem is not activate. I tried bootstraping the process by hooking back up the xfinity gateway but that gets me nowhere. It doesn't let me enter in anything for the new modem. It just brings up options for changing wifi settings in the xfinity gateway. So in other words, comcast is locking me in, forcing me against my will, to rent and use their xfinity gateway.
EG
Expert
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104.4K Messages
4 years ago
Give this automated device activation line a shot: 1-855-652-3446. Even if the automation fails, you then get connected to an advanced repair representative rather than a tier 1 phone rep. Good luck !!!
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EG
Expert
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104.4K Messages
4 years ago
Cell phone ? Borrow a phone ?
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alienist
Contributor
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475 Messages
4 years ago
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alienist
Contributor
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475 Messages
4 years ago
If I could use a cell phone like a hearing person does I wouldn't have a clarity ensemble captioning phone for the deaf & hard of hearing.
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alienist
Contributor
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475 Messages
4 years ago
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CCAndrew
Gold Problem Solver
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25.9K Messages
4 years ago
How would @EG know about your hearing disability, they are trying to help you, no need to be rude.
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alienist
Contributor
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475 Messages
4 years ago
My issue is with comcast NOT @EG so why you trying to make this about @EG?
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EG
Expert
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104.4K Messages
4 years ago
So sorry about your disability, but there was no indication. I'm not a mind reader.... God bless you !!!
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alienist
Contributor
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475 Messages
4 years ago
@EG I have No beef with you. Comcast did me wrong NOT you. THank You Kindly Sir. 🙂
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alienist
Contributor
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475 Messages
4 years ago
Am I going to have to send comcast a bill for the bill they are sending me? 🤔
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