8 Messages

Thursday, March 19th, 2026 9:09 PM

How long does 'network upgrade' take?

For 4 days now I've been notified that my internet will be down the following day because xfinity is updating/upgrading the network. I'm always told that work is anticipated to be done within the day but obviously that is not the case. Can anyone give me an estimate on how many days a network update takes so that I can plan accordingly? 

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Official Employee

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2.1K Messages

8 hours ago

 

user_2qzv2f Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

 

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