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Friday, August 28th, 2026 9:43 PM

How do you unblock a VOIP device on ports 5060 and 5061?

I'm asking for assistance unblocking a VOIP device on ports 5060 and 5061 for domain *tincan.kids

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5 hours ago

I'm asking for assistance unblocking a VOIP device on ports 5060 and 5061 ...

Those ports are not listed on https://www.xfinity.com/support/articles/list-of-blocked-ports. If you are using an Xfinity gateway, you might try temporarily turning off Xfinity CyberSecure (formerly known as xFi Advanced Security) to see if it is causing the problem. See https://www.xfinity.com/support/articles/using-xfinity-xfi-advanced-security 

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