How do we file bugs?
I have observed that I can crash the web server on my modem (SB8200) by simply browsing to the event log with Chrome. I have been able to reproduce this two times. There seems to be a component of waiting some amount of time since the last query of the event log that I have not been able to nail down but I have only been able to do this with Chrome; it has not happened with Firefox or Safari. I have to power cycle the modem to restore web server services on the modem. I have contacted Arris and they do not have an open bug and Arris stated that my ISP (Comcast) controls the firmware on the modem. This is consistent with what I observed; the current firmware running on the modem is not the same firmware that was installed on the modem when I first connected it to the system. How do we go about filing bugs?